Privacy Policy

This Privacy Policy explains how Shaoshupai VPN ("the Service," "we," or "us") collects, uses, stores, and protects personal information when you use our website, apps, and related tools. Unless law requires otherwise, we process information only to the extent reasonably necessary to provide and secure the Service.

When you visit, download, or use the Service, we may collect necessary technical data such as IP address, device type, operating system version, crash logs, login time, and basic access paths. We use this information for account protection, troubleshooting, node scheduling, performance improvement, and service notices. If the system recommends routes based on region, only coarse location data is used rather than precise residential location information.

We may rely on necessary third-party services such as Google Play Services or Firebase for analytics, crash reporting, or delivery-related functions. We do not disclose your personal information to third parties except when: 1. required by law, legal process, or regulation; 2. necessary to protect users, the platform, or public safety; 3. processed by vendors under confidentiality obligations and only for service delivery. If you stop using the App, uninstalling it or ceasing access will stop new data generation from that device.

Account details and necessary service records may be retained during the service period and for a reasonable time afterward to handle refunds, disputes, risk control, or compliance obligations. If you want to close your account or delete personal data, please contact [email protected]. We do not knowingly collect personal data from children under 13. If we learn that such data was collected by mistake, we will remove it as soon as reasonably possible. We also use access controls, encrypted transmission, and internal permission management to protect stored data.

We may update this Privacy Policy from time to time to reflect legal or operational changes. Updated terms will be posted on this page, and your continued use of the Service after publication will be treated as acceptance of the revised version. This policy takes effect on October 4, 2025. If you have questions about privacy matters, please email [email protected] to contact Shaoshupai VPN.